I lead cross-functional programs, operational transformation, and technology initiatives that turn complex priorities into measurable business outcomes.
Clear plans. Strong partnerships. Success with a smile.
I’m a senior program and operations leader with more than a decade of experience leading cross-functional programs, operational transformation, technology initiatives, and growth enablement across insurance, marketing technology, and digital organizations.
I build scalable processes, align senior leaders and matrixed teams, and translate strategic priorities into practical execution. My work spans program and portfolio management, process improvement, technology adoption, stakeholder communications, and business transformation.
Built a centralized SharePoint hub for a 30-person team, reducing the time required to locate client documentation, templates, RFPs, diagnostic reviews, and operational resources by approximately 80%.
Redesigned and standardized the diagnostic-review workflow and presentation framework, reducing turnaround time by 25% across multi-specialty client pursuits.
Coordinated 41 diagnostic reviews and 22 RFPs across specialty teams, supporting a period of 170% year-over-year practice revenue growth.
Advised a VP and six senior directors on global marketing operations initiatives supporting more than $1B in annual bookings across business lines, languages, and regions.
PROGRAM & PORTFOLIO MANAGEMENT
I lead complex, cross-functional initiatives from planning through execution, creating clear ownership, governance, and operating rhythms that keep teams aligned.
STRATEGY & OPERATIONS
I translate executive priorities into scalable processes, practical tools, and measurable improvements across account service, growth, and business operations.
BUSINESS TRANSFORMATION & TECHNOLOGY
I improve how teams work by redesigning workflows, guiding technology implementation and adoption, and connecting business needs with data and digital solutions.
As Project Manager for Lockton’s Global Technology Risk Practice, I lead operational and growth initiatives across account service, new-business pursuits, and analytics. I partner with senior leadership, producers, and matrixed teams to improve execution and client service.
I built a centralized SharePoint hub for a 30-person team, cutting time spent finding client documents, templates, reviews, RFPs, and operational resources by approximately 80%. I standardized client-service workflows and redesigned diagnostic reviews, reducing turnaround time by 25%.
I coordinated 41 diagnostic reviews and 22 RFPs across specialty teams during a period of 170% year-over-year revenue growth. I partnered with Analytics on a Power BI dashboard for visibility into accounts, policies, projected revenue, and practice metrics.
Across nearly nine years at LinkedIn, I advanced through Program Manager, Senior Program Manager, and Senior Strategy & Operations Manager roles supporting marketing technology and global marketing operations. I led technology implementations and governance, designed enablement and operating processes, and served in a chief-of-staff capacity to senior leadership.
Outcomes included 100% adoption of newly implemented technologies, 25% higher request response rates, 20% productivity gains, and 15% fewer budget forecast errors.
I managed a 12-person team delivering end-to-end email campaigns for Google, including asset development, quality assurance, deployment, and post-launch analysis. I also created standardized training and production guidelines that supported on-time delivery of 100+ U.S. and localized AdWords campaigns and product-launch communications.
I delivered the creative and technical development of three localized websites supporting Lenovo’s Do Network launch across India, Russia, and Indonesia, while managing statements of work, budget estimates, client billing, and revenue recognition.
San Francisco State University — Bachelor of Science, Business Administration, Marketing
Scrum Alliance — Certified ScrumMaster
I’m a family man and lifelong geek who enjoys Star Wars, Bay Area sports, running, movies, and gaming. I believe strong relationships and a positive attitude are just as important to successful work as plans, processes, and deadlines.
I’m always interested in exchanging ideas about program management, strategy and operations, business transformation, and turning complex work into practical solutions.